If your LINE app is running slowly, we recommend clearing the cached data temporarily stored in the LINE app.
When you use LINE regularly, cached data and chat history data start to build up, which can cause the app to run slowly.
Useful info
- Deleting your cached data will not delete other data, such as your chat history.
- You will not be able to view data such as photos or videos after their storage period has passed.
To clear cached data from the LINE app, see the following steps.
Main device
1. Tap the Home tab > > Chats.
2. Tap Delete data.
3. Next to Cache, tap Clear.
Sub device
iPad
1. Tap Settings > Chats.
2. Tap Delete data.
3. Next to Cache, tap Clear.
Android
1. Tap the Home tab > > Chats.
2. Tap Delete data.
3. Next to Cache, tap Clear.
Windows/Mac
1. Click at the bottom of the main menu > Settings.
2. Click Chats.
3. Under Cached data, tap Delete.
To delete the chat history for all chats, not just the cache data, see the following steps.
Be advised
Deleted chat histories cannot be restored.
1. Click at the bottom of the main menu > Settings.
2. Click Chats.
3. Under Chat history, click Delete.
Deleting any unnecessary data in a chat, such as chat history or photos, can also help the app run more smoothly.
Note: Keep in mind that deleted chat history and photo data cannot be restored.
> Chats.
at the bottom of the main menu > Settings.
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